Welcome to SnowyPups. By accessing or using our website, products, and services, you agree to the following Terms of Service. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using SnowyPups’ website and services, you agree to comply with these Terms of Service and all applicable laws. If you disagree, please do not use our services.

2. Products and Services

SnowyPups offers dog food, wearables, and accessories. Product availability is subject to change, and we reserve the right to discontinue any item without notice. Prices may be updated without prior notice.

3. Ordering and Payments

• Payment Methods: We accept various payment options, including major credit/debit cards and UPI, as listed on our website. Payment is required at checkout.
• Order Confirmation: After placing an order, you will receive a confirmation email. For any issues or changes, contact us as soon as possible.
• Order Modification/Cancellation: Refer to our Cancellation Policy for information on changing or canceling orders.

4. Shipping and Delivery

For details on shipping fees, timelines, and other delivery information, please visit our Shipping Policy page.

5. Returns and Refunds

If you need to return a product or inquire about refunds, refer to our detailed Refund Policy for terms and conditions.

6. Donations

SnowyPups offers customers an option to donate ₹1 toward street dog welfare. Donations are voluntary, non-refundable, and will be used solely for charitable purposes. While we ensure funds are directed toward helping street dogs, specific outcomes are not guaranteed.

7. Intellectual Property

All content, including logos, product designs, and trademarks on the SnowyPups website, is the property of SnowyPups and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is prohibited.

8. Limitation of Liability

SnowyPups is not responsible for any indirect, incidental, or consequential damages related to the use of our products or services. This includes, but is not limited to, any allergic reactions or injuries resulting from our products.

9. User Conduct

By using the SnowyPups website, you agree to act responsibly and lawfully. You may not engage in any activity that could harm the site, violate the rights of others, or interfere with other users.

10. Changes to Terms

SnowyPups reserves the right to modify these Terms of Service at any time. Changes will take effect upon posting on our website, and continued use of our services indicates acceptance of the updated terms.

11. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from these terms will be handled in the courts of Delhi, India.

12. Contact Information

For queries related to our Terms of Service, please contact us via email at support@snowypups.com.