At SnowyPups, we aim to deliver your orders promptly and efficiently. Please review the details of our shipping policy below for a smooth delivery experience.
1. Shipping Timeframe
- Order Processing: All orders are processed within 1-2 business days. You will receive an email confirmation once your order has been dispatched.
- Delivery Time: Shipping times vary depending on your location. Estimated delivery times are as follows:
- Within India: 3-7 business days
- Remote Areas: May take up to 10 business days
- Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, public holidays, or logistics issues.
2. Shipping Charges
- Shipping fees, if applicable, will be calculated and displayed at checkout based on your location and order size.
- We offer free shipping on orders above a specified amount (as stated on our website).
3. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email, allowing you to track the progress of your delivery.
4. Shipping Restrictions
- We currently ship within India. For international orders, please contact us for specific inquiries.
- Some locations may have limited delivery access. If we cannot ship to your location, you will be notified during checkout.
5. Delayed or Lost Shipments
- In the event of a delayed shipment, we will inform you as soon as possible.
- If your order is lost in transit, please contact us at support@snowypups.com and we will work with the courier service to resolve the issue.
6. Incorrect Shipping Information
Please ensure that the shipping address provided is accurate and complete. SnowyPups is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
7. Damaged Packages
If your package arrives damaged, please contact us immediately with photos of the package and its contents. We will assist you in filing a claim or arrange for a replacement.
For any further questions about shipping, feel free to reach out to us at support@snowypups.com.
This shipping policy should help streamline customer deliveries. Let me know if you’d like to adjust anything!