Effective Date: 1st Sept. 2024

Welcome to SnowyPups (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.snowypups.com or engage with us via email at support@snowypups.com. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order for pet products (toys, food, accessories, and wearables)
• Subscribe to our newsletter
• Contact us via email or customer service

The types of personal information we may collect include:

• Name
• Email address
• Shipping and billing address
• Payment information (credit card or PayPal details)
• Phone number

We may also automatically collect non-personal information through cookies and similar technologies, including:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on our website

2. How We Use Your Information

We use the information collected to:

• Process and fulfill orders
• Communicate with you about your orders and inquiries
• Send promotional emails and newsletters (if you have opted-in)
• Improve our website, products, and services
• Protect against fraud and unauthorized transactions

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• With third-party service providers (e.g., payment processors, shipping companies) to help us fulfill your order
• When required by law or to comply with legal obligations
• In the event of a business transfer, such as a merger or acquisition, where your data may be transferred to a new owner

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us track browsing behavior, remember your preferences, and improve website performance. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

5. Data Security

We take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may update or correct your personal information at any time.
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
• Opt-out: You may opt-out of receiving marketing emails by following the unsubscribe instructions in the email.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SnowyPups Website: www.snowypups.com
Email: support@snowypups.com